Business acumen/Sales & customer service

Become
a business professional

WHAT WE DO

Purchasing agents, salespeople, sales managers, sales clerks and other support staff – each of these is an important part of the sales process. The market is the playing field. The objective is to create a stable and profitable business that is sustainable. We help our customers develop and drive that business strategy.

Strategic
sales management

We Define, Design,
Run
and Measure
training

Mindset defines, designs, runs and measures business acumen trainings. Based on your strategy and needs, we create unique trainings that improve the way you lead your business over time.

We help you
lead your business

HOW WE DO IT

In order to reach maximum results in all the parts of an organization – sales, purchasing, marketing, production, HR – good leadership is necessary. The market revolves around creating results. We teach the rules, the connections and the concepts. This knowledge is essential to fully understand the mission of the company – the business at hand. We need to understand the business, and we need to be able to lead this business strategically, structurally and culturally. For us, this is strong business acumen – market knowledge plus strong leadership.

"What Mindset has done for us is to make follow up easier, thereby making it possible to support each franchise owner. They get the knowledge they need to build sound leadership and a healthy business that can survive even during a market downturn. That’s a good feeling.”

Johan Engström, CEO Fastighetsbyrån

Examples of
tailor-made trainings

TRAININGS DELIVERED FOR OTHER CUSTOMERS

  • Operational sales management program
  • Value-based sales training
  • Sales training B2B
  • Customer Service
  • Sales and service for Retail
  • Business skills for managers
  • Business skills for employees
  • Key Account Management program

WHY IT WORKS

The key is the ability of the leaders within an organization to define the overall strategy and convert this into everyday tasks and goals, no matter what role a person has.

We analyze the needs of the company and talk through the business goal and strategy of the organization. Beginning with a need analysis, we then customize the training so that it supports this goal and strategy. By using examples from everyday scenarios, we ensure that the participants are learning and practicing the right things.


It works